From flights to rewards QANTAS is not performing but is profiting how is that?
If the airline sector is so essential – and it clearly is in a vast country like Australia that is so far from other nations – healthy competition is vital. The federal government is happy to hand over billions of taxpayer dollars to Qantas to “save it” during the pandemic. Its surging return to record profits has made something of a lie of its pandemic era pleading.
Far better to place some restrictions on Qantas regarding landing rights, put some protections in place for Bonza – and perhaps Rex, consider forcing Qantas to divest Jetstar and give the industry the regulator which it has long needed.
Customers also need a no-nonsense legislated regime of money-back guarantees for cancellations, delays and other issues as they have in the EU, UK and New Zealand.
Catherine King, it’s your move.
Qantas is pulling back capacity to keep airfares up despite a lacklustre ACCC report which found ‘nothing to see here’ in airline competition