‘They lost our receipts three times’: how getting an insurance payout can be a full-time job

‘They lost our receipts three times’: how getting an insurance payout can be a full-time job

As thousands of homes remain underwater in what appears to be yet another historic flood event in New South Wales, insurance companies are being inundated with calls from worried customers. The Sydney Morning Herald is reporting that Insurance Council of Australia has declared an insurance catastrophe following more than 5,000 claims over the weekend.

‘They lost our receipts three times’: how getting an insurance payout can be a full-time job