I haven’t telephoned Centrelink in over three years, but I still have a conditioned reaction of immediate panic whenever I hear the Centrelink hold music. The number of hours I spent listening to the cheery Mozart string arrangement over tinny mobile phone speakers doesn’t bear thinking about; it must be in the hundreds. Every minute of those endless hours was torturous, especially since most calls to Centrelink involve the risk that your meagre welfare allotment is under threat (or has already been suspended).
olddogthoughts 