“Entitlement: When the Rich and Powerful feel it’s their Right” (ODT)

It’s an important, though sensitive, question for economists since their simple “neo-classical” model of markets predicts firms won’t mistreat their customers because, if they did, they’d lose them to a competitor.

Sims offers seven reasons for this evident “market failure” – a term economists use to acknowledge when real world markets fail to deliver the benefits the textbook model promises.
Advertisement

via Why so many businesses are behaving badly